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Our Courses.

Direct Care Worker (DCW) Fundamentals – Part 1

DCW Fundamentals of Caregiving teaches caregivers how to support individuals safely, respectfully, and professionally—while following DDD rules and protecting client rights.

Topics include:
- Roles and responsibilities of DCWs
- Person-centered care principles
- Professional boundaries and ethics
- Communication and documentation
- Supporting daily living activities

A woman in blue scrubs teaching a class about caregiving fundamentals, standing in front of a whiteboard with notes, while four adults sit at tables taking notes.
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Direct Care Worker (DCW) Fundamentals – Part 2

DCW Fundamentals of Caregiving teaches caregivers how to support individuals safely, respectfully, and professionally—while following DDD rules and protecting client rights.

Topics include:
- Roles and responsibilities of DCWs
- Person-centered care principles
- Professional boundaries and ethics
- Communication and documentation
- Supporting daily living activities

A female instructor in blue scrubs giving a presentation to a group in a classroom. The whiteboard behind her displays notes on caregiving fundamentals, including client rights, safety, and documentation.
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Article 9

This training covers Arizona Administrative Code R6-6-901 requirements and focuses on protecting the rights, dignity, and safety of individuals with developmental disabilities.

Topics include:
- Positive Behavior Support (PBS) principles
- Behavior intervention strategies
- Prohibited practices
- Emergency interventions
- Documentation and reporting requirements

A man giving a presentation in a classroom to a group of people in blue shirts, with a whiteboard displaying 'Article 9' and bullet points, and a flip chart with a colorful diagram.
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Blended CPR & First Aid Certification

This hands-on training prepares DCWs to respond effectively to medical emergencies. CPR & First Aid training prepares staff to save lives, reduce harm, and respond calmly and correctly during emergencies.

Topics include:
- Adult, child, and infant CPR (Cardiopulmonary Resuscitation)
- First Aid response
- Choking relief
- Emergency preparedness and response

A woman in blue scrubs performs CPR on a medical training manikin while three people watch attentively during a CPR training session.
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Preventing Abuse, Neglect and Exploitation

This course trains staff to recognize, prevent, and report abuse, neglect, and exploitation.

Topics include:
- Mandatory reporting requirements
- Recognizing warning signs
- Protecting vulnerable individuals
- Ethical and legal responsibilities

Healthcare professional giving a presentation to a group of medical staff in a classroom setting. The presentation discusses prevention, abuse, neglect, and exploitation.
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Foundations & Skill Building

This course trains staff on essential workplace habits, professional resilience, and core operational skills.

Topics include:
- Time management
- Professional boundaries
- Objective observation
- Caregiver wellness

A classroom with a diverse group of students sitting at desks, listening to a female instructor standing next to a chalkboard that reads 'Foundation skill-building for Caregivers' with a list of topics.
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Medication

This course trains staff on clinical safety, state standards, and person-centered medication support.

Topics include:
- The "6 Rights" of medication safety
- MAR documentation
- Side-effect recognition
- Refusal management

A diverse group of adults attending a classroom training session, facing a female instructor standing next to a large screen displaying a presentation on medication administration and compliance.
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Incident Reporting

This course trains staff on regulatory compliance, mandatory reporting, and critical timeline management.

Topics include:
- Incident classification
- Mandatory reporting timelines
- Narrative documentation
- Immediate post-incident response

A classroom or training room with a diverse group of students seated at tables, attending a presentation on incident reporting and documentation. A female instructor stands near a large screen displaying a slide, engaging the audience.
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Communication & Empathy

This course trains staff on interpersonal dynamics, active listening, and behavioral de-escalation.

Topics include:
- Alternative communication pathways
- Empathetic mirroring
- Verbal de-escalation
- Family partnership dynamics

A trainer giving a presentation on compassionate communication and empathy to a diverse group of adult students in a bright classroom.
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